Returns & Exchanges

At Freddie, we want you to love every piece in your home, which is why we offer a 30-day return window for all furniture and decor. If your selection isn't the perfect fit, we provide easy returns and exchanges to ensure your space feels exactly right.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Securely pack your items in their original Freddie packaging to ensure they remain protected during transit.

  • 3.
    Label and Ship

    Print the prepaid shipping label provided via email, attach it to your box, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.