Returns & Exchanges
At Freddie, we want you to love every piece in your home, which is why we offer a 30-day return window for all furniture and decor. If your selection isn't the perfect fit, we provide easy returns and exchanges to ensure your space feels exactly right.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original Freddie packaging to ensure they remain protected during transit.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.